ticket-notes-attachments — independently scanned and version-tracked by SaferSkills.
SaferSkills independently audited ticket-notes-attachments (Agent Skill) and scored it 100/100 (green). The audit ran 55 deterministic rules across Security, Supply Chain, Maintenance, Transparency, and Community; it found 0 high-severity and 0 lower-severity findings. The full rule-by-rule trace and per-finding evidence are below. Free, methodology-open.
Findings & checks · 0 flagged
Every scanned point with the score it earned and what moved between them.
First recorded scan — no prior version to compare against.
The primary manifest — the file an agent reads to learn what this artifact does.
Beyond the core ticket record, Autotask tickets accumulate notes (internal/external communications), file attachments, and charges (labor and expenses billed directly to a ticket). This skill covers retrieval and management of these secondary ticket entities.
#### Get a Single Ticket Note
Tool: autotask_get_ticket_note
Parameters:
id (required) — The ticket note IDReturns the full note content including author, creation time, note type (internal/external), and HTML/text body.
#### Search Ticket Notes
Tool: autotask_search_ticket_notes
Key parameters:
ticketId — Filter notes for a specific ticketnoteType — Filter by note type (internal vs. external/visible to client)createdAfter / createdBefore — Date rangepage / pageSize — Pagination#### Get a Ticket Attachment
Tool: autotask_get_ticket_attachment
Parameters:
id (required) — The attachment IDReturns attachment metadata and base64-encoded file content.
#### Search Ticket Attachments
Tool: autotask_search_ticket_attachments
Key parameters:
ticketId — Filter attachments for a specific ticketpage / pageSize — Pagination#### Get a Ticket Charge
Tool: autotask_get_ticket_charge
Parameters:
id (required) — The ticket charge IDReturns charge details including amount, description, billing status, and associated ticket.
#### Create a Ticket Charge
Tool: autotask_create_ticket_charge
Key parameters:
ticketId (required) — Ticket to attach the charge toname (required) — Charge descriptionamount (required) — Charge amountisBillable — Whether to bill to the client#### Update a Ticket Charge
Tool: autotask_update_ticket_charge
Parameters:
id (required) — Charge ID to updateamount, name, isBillable — Fields to modify#### Delete a Ticket Charge
Tool: autotask_delete_ticket_charge
Parameters:
id (required) — Charge ID to deleteUse with care — deleted charges cannot be recovered.
#### Search Ticket Charges
Tool: autotask_search_ticket_charges
Key parameters:
ticketId — Filter charges for a specific ticketisBillable — Filter by billabilitypage / pageSize — Paginationautotask_get_ticket_details to get the core ticketautotask_search_ticket_notes with ticketId to retrieve all notesautotask_search_ticket_attachments with ticketId to list filesautotask_search_ticket_charges with ticketId to see chargesautotask_get_ticket_detailsautotask_create_ticket_charge with ticket ID, name, amountautotask_search_ticket_chargesautotask_search_ticket_notes filtered by ticketId and noteType (external only)time-entries skill for time-based billingbilling skill for approval workflows~30 seconds. Free. No account. Every finding cites a rule and a line of evidence.