picklists — independently scanned and version-tracked by SaferSkills.
SaferSkills independently audited picklists (Agent Skill) and scored it 100/100 (green). The audit ran 55 deterministic rules across Security, Supply Chain, Maintenance, Transparency, and Community; it found 0 high-severity and 0 lower-severity findings. The full rule-by-rule trace and per-finding evidence are below. Free, methodology-open.
Findings & checks · 0 flagged
Every scanned point with the score it earned and what moved between them.
First recorded scan — no prior version to compare against.
The primary manifest — the file an agent reads to learn what this artifact does.
Autotask uses instance-specific picklist values for queues, statuses, priorities, and phases. Before creating tickets or filtering results, retrieve these values to use the correct IDs for your organization's configuration.
Tool: autotask_list_queues
Returns all ticket queues configured in your Autotask instance.
Response structure:
[
{ "id": 1, "name": "Service Desk", "isActive": true },
{ "id": 2, "name": "Project Work", "isActive": true },
{ "id": 8, "name": "Monitoring", "isActive": false }
]Use the id field when creating or filtering tickets by queue.
Tool: autotask_list_ticket_statuses
Returns all ticket status values configured in your instance.
Response structure:
[
{ "id": 1, "name": "New", "isActive": true },
{ "id": 5, "name": "Complete", "isActive": true },
{ "id": 9, "name": "Waiting Customer", "isActive": true }
]Tool: autotask_list_ticket_priorities
Returns all ticket priority values configured in your instance.
Response structure:
[
{ "id": 1, "name": "Critical", "isActive": true },
{ "id": 2, "name": "High", "isActive": true },
{ "id": 3, "name": "Medium", "isActive": true },
{ "id": 4, "name": "Low", "isActive": true }
]Tool: autotask_list_phases
Parameters:
projectId (required) — The project ID to retrieve phases forReturns all phases within a specific project, used when creating tasks or assigning work.
autotask_list_queues to find the queue IDautotask_list_ticket_statuses to find status IDsautotask_list_ticket_priorities to find priority IDsautotask_create_ticketautotask_list_phases with the project IDautotask_create_taskisActive: true to avoid using deprecated valuesautotask_get_field_info to retrieve full picklist data for any entity type~30 seconds. Free. No account. Every finding cites a rule and a line of evidence.