Is nav2009-troubleshooting safe to install?

SaferSkills independently audited nav2009-troubleshooting (Agent Skill) and scored it 100/100 (green). The audit ran 55 deterministic rules across Security, Supply Chain, Maintenance, Transparency, and Community; it found 0 high-severity and 0 lower-severity findings. The full rule-by-rule trace and per-finding evidence are below. Free, methodology-open.

CategoryWeightCategory scoreContribution

Securityprompt, exec, net, exfil, eval

35%

100

35.0 pts

Supply chainhash, typosquat, maintainer, lockfile

20%

100

20.0 pts

Maintenancestaleness, pinning, CI

15%

100

15.0 pts

TransparencySKILL.md, perms, README

15%

100

15.0 pts

Communityinstalls, verify, response

15%

100

15.0 pts

Findings & checks · 0 flagged

Securityscore 100 · 0 findings

✓—All security checks passedNo findings in this category for the latest scan.pass

Supply chainscore 100 · 0 findings

✓—All supply chain checks passedNo findings in this category for the latest scan.pass

Maintenancescore 100 · 0 findings

✓—All maintenance checks passedNo findings in this category for the latest scan.pass

Transparencyscore 100 · 0 findings

✓—All transparency checks passedNo findings in this category for the latest scan.pass

Communityscore 100 · 0 findings

✓—All community checks passedNo findings in this category for the latest scan.pass

The primary manifest — the file an agent reads to learn what this artifact does.

skills/nav-2009/nav2009-troubleshooting/SKILL.md · 1 file

skills/nav-2009/nav2009-troubleshooting/SKILL.md5.2 KB · Markdown

name: nav2009-troubleshooting

description: Triage runbook and router for Microsoft Dynamics NAV 2009 operational problems — covers RTC/Classic client can't connect, Service Tier won't start, login/permission and license errors, slowness/locking/deadlocks during posting, posting and No.-Series errors, NAS/Job Queue not running, .NET/COM failures (R2), RDLC report failures, deployment/compile failures, and crashes. It maps a reported symptom to the most likely cause and routes you to the right sibling NAV 2009 skill. Use when: a user reports any NAV/Navision error or outage and you need to find the cause fast; "RTC won't connect"; "the NAV service won't start"; "posting is failing"; "the Job Queue stopped"; or any other NAV 2009 operational complaint where the root cause is unknown.

license: MIT

metadata:

version: "1.0.3"

NAV 2009 Troubleshooting

This is the entry-point and router for NAV 2009 / Navision operational incidents. It is knowledge-only; detailed symptom/cause/fix tables live in REFERENCE.md — consult it before giving a diagnosis or asking the user to take action.

For writing or reviewing C/AL code, use nav2009-development. For SQL-side locking evidence, use nav2009-sql-performance. For index rebuilds, backups, and CHECKDB, use nav2009-db-maintenance.

First triage questions

Ask these before diving into any specific symptom — the answers determine which branch to follow:

Which client? Classic (2-tier, direct SQL) or RoleTailored Client / RTC (3-tier, via Service Tier)?
Which build / version? NAV 2009 SP1 or R2? (R2 adds .NET interop in the service tier.)
One user or all users? Single-user = auth/permission/workstation. All users = service, network, or DB.
When did it start / after what change? Deploy, config edit, SQL maintenance, patch, password change?
Exact error text and/or error number? (SQL error numbers, NAV error dialogs, Windows Event Log source and ID.)

Symptom → first move

Symptom	Most likely cause	First action / skill
RTC client won't connect	Service Tier stopped; wrong port/server; firewall; Kerberos double-hop	`Test-NetConnection <NST> -Port 7046`; → nav2009-service-tier-admin
Service Tier won't start	Bad CustomSettings.config; service account/SQL login; port conflict; SPN failure	Check Windows Event Log → win-eventlog-triage; → nav2009-service-tier-admin
"You do not have permission to..."	NAV role/permission missing or not synchronized with SQL login	→ nav2009-permissions-security
"Your program license has expired / does not permit..."	License file (.flf) missing, expired, or wrong granules	→ nav2009-permissions-security (license vs permissions distinction)
"The following SQL Server error occurred..."	Connection failure, login, or deadlock (error 1205)	Read the SQL error number; deadlock → nav2009-sql-performance
"Another user has modified the record"	Optimistic-concurrency conflict / long transaction	→ nav2009-sql-performance for blocking picture; → nav2009-development for C/AL lock order
Slowness / hangs / deadlocks during posting	Missing SETCURRENTKEY; SIFT contention; fragmentation; blocking	→ nav2009-sql-performance (evidence), then nav2009-development (C/AL cause), then nav2009-db-maintenance (rebuild/stats)
Posting errors (No. Series, dimension, "nothing to post")	Interrupted posting advanced No. Series; dimension setup; stray COMMIT	→ nav2009-development (posting chain logic)
NAS / Job Queue not processing	NAS service stopped; startup codeunit/argument wrong; entries on hold	→ nav2009-service-tier-admin
".NET/COM call failed"	Not running R2 service tier; assembly missing server-side	Confirm R2 build; → nav2009-development
Reports fail / RDLC errors	Wrong runtime (Classic sections vs RDLC); missing client report viewer	→ nav2009-development
Objects won't import, compile, or schema-sync fails	Object conflicts; compile order; schema-sync mismatch	→ nav2009-object-management
Crash / unexpected close	OS/driver issue, NAV build bug, or memory	→ win-eventlog-triage (capture Application log + dump info)

Routing map

nav2009-service-tier-admin — NST inventory, start/stop/restart, CustomSettings.config parsing, NAS/Job Queue service config.
nav2009-sql-performance — read-only SQL DMV triage: locking, blocking, deadlocks, slow queries, index fragmentation evidence.
nav2009-db-maintenance — SQL backups, CHECKDB integrity checks, index rebuilds, update statistics (action side).
nav2009-permissions-security — NAV Roles/permissions, SQL logins, license files, NAV↔SQL security sync.
nav2009-development — C/AL coding patterns, key/SIFT design, posting chain logic, reports, integrations, code review.
nav2009-object-management — import/export/compile objects via finsql.exe, schema sync, version management.
win-eventlog-triage — pull Critical/Error Windows Event Log entries across servers; essential for service-tier crashes and startup failures.

nav2009-troubleshooting— agent skill

Is nav2009-troubleshooting safe to install?

NAV 2009 Troubleshooting

First triage questions

Symptom → first move

Routing map

Audit the pieces. Scan the whole. Decide.