customer-pulse-e8e8fc — independently scanned and version-tracked by SaferSkills.
SaferSkills independently audited customer-pulse-e8e8fc (Agent Skill) and scored it 100/100 (green). The audit ran 55 deterministic rules across Security, Supply Chain, Maintenance, Transparency, and Community; it found 0 high-severity and 0 lower-severity findings. The full rule-by-rule trace and per-finding evidence are below. Free, methodology-open.
Findings & checks · 0 flagged
Every scanned point with the score it earned and what moved between them.
First recorded scan — no prior version to compare against.
The primary manifest — the file an agent reads to learn what this artifact does.
Ask: "How are customers feeling this month?"
Claude pulls disputes, tickets, email threads, and Intercom conversations for the last 30 days, groups them into 3–5 themes with verbatim evidence, and delivers a "do these 3 things this week" action list.
To include Google/Yelp reviews, paste them after triggering — or say "I have some reviews to add."
PayPal: rate-limited — not included to the Sources section. Do not retry; do not error. See reference/gotchas.md for the rate-limit pattern.HubSpot tickets: 0 and continue — do not surface a warning.refund cancel unhappy issue problem disappointed frustrated broken late slow wrong missing. Extract subject lines and 1–2 sentence excerpts per thread.search_conversations to fetch open and recently closed conversations. Then call get_conversation for each conversation ID returned to access the full conversation_parts. Extract parts where author.type === 'user' — these are customer messages. Exclude parts where author.type is admin or bot.[Review]. No connector required.[PayPal], [HubSpot], [Gmail], [Intercom], or [Review]Verbatim quotes are non-negotiable — never paraphrase. See reference/gotchas.md for the verbatim anti-pattern.
disputes, HubSpot tickets, Gmail threads, Intercom conversations, pasted reviews). Note any source that was rate-limited and skipped.
signal count, followed by two verbatim quotes as blockquotes, each attributed to its source.
owner-actionable steps, each tied to one of the top themes.
For a complete worked example, see reference/examples/example-report.md.
This skill is read-only — it does not post, send, reply, or modify any records. No approval gate is required.
~30 seconds. Free. No account. Every finding cites a rule and a line of evidence.