sales-objection-coach — independently scanned and version-tracked by SaferSkills.
SaferSkills independently audited sales-objection-coach (Agent Skill) and scored it 96/100 (green). The audit ran 55 deterministic rules across Security, Supply Chain, Maintenance, Transparency, and Community; it found 0 high-severity and 1 lower-severity findings. The full rule-by-rule trace and per-finding evidence are below. Free, methodology-open.
Findings & checks · 1 flagged
The text {match} tells the agent to skip the normal "ask the user first" gate. Used adversarially it removes the human-in-the-loop check before destructive or sensitive actions, turning a normally-gated agent into a fire-and-forget executor.
Every scanned point with the score it earned and what moved between them.
First recorded scan — no prior version to compare against.
The primary manifest — the file an agent reads to learn what this artifact does.
Turn every "no" into a conversation using the L.M.C. (Listen, Mirror, Close) framework.
Sales Objection Coach is an AI skill that takes any sales objection and returns a structured response using the L.M.C. framework — a battle-tested method used by top closers to handle resistance without pressure. Each response includes the psychological principle at work, so you learn why it works, not just what to say.
This skill covers the 27 most common B2B and B2C objections, plus handles any custom objection you throw at it.
This skill activates when:
Trigger phrases: "objection", "they said no", "handle this", "prospect said", "how do I respond to", "closing help", "sales pushback"
Acknowledge the objection. Name the emotion behind it. This disarms defensiveness.
"It sounds like you're concerned about [X]..."
Reflect their words back, then expand the real concern. Most objections are surface-level — the real blocker is underneath.
"When you say [their words], what I'm hearing is [deeper concern]. Is that fair?"
Never ask yes/no. Give two paths that both lead forward.
"Would it make more sense to [Option A] or [Option B]?"
When given an objection, respond with this exact structure:
## Objection: "[the objection]"
### Psychology
[1-2 sentences on the psychological principle — loss aversion, status quo bias, social proof gap, etc.]
### L — Listen & Label
[Exact script to acknowledge and label the emotion]
### M — Mirror & Magnify
[Exact script to dig into the real concern]
### C — Close with Options
[Exact script with two forward-moving options]
### What NOT to Do
[1-2 common mistakes reps make with this specific objection]| Category | Examples |
|---|---|
| Price | "Too expensive", "We don't have budget", "Your competitor is cheaper" |
| Timing | "Not right now", "Call me next quarter", "We're in a freeze" |
| Authority | "I need to talk to my boss", "This isn't my decision", "Send me info to share" |
| Need | "We're fine with what we have", "I don't see the ROI", "We tried something similar" |
| Trust | "I've never heard of you", "How do I know this works?", "We got burned before" |
"We already have a solution for that."
Status quo bias — people overvalue what they already have by 2-3x (endowment effect). They're not saying your solution is worse; they're saying switching feels risky. Your job is to make not switching feel riskier.
"Totally makes sense — sounds like you've already invested time getting that set up, and the last thing you want is to rip it out and start over."
"When you say you have a solution — is it handling [specific pain point you know they have] the way you'd want? Most teams I talk to have a solution, but they're still spending [X hours/week] on [manual task]. Is that fair?"
"I'm not asking you to replace anything. Would it make sense to run a 15-minute side-by-side so you can see the gap yourself, or would you rather I send a 2-minute video walkthrough you can watch on your own time?"
For stubborn objections, stack L.M.C. with these:
You can customize the framework emphasis:
Default is balanced across all three.
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