Gong

Access sales conversation intelligence from chat -- retrieve call transcripts, analyze team performance, manage CRM integrations, track coaching metrics, and report engagement events. Powered by ClawLink for hosted OAuth.

Setup in 3 Steps

Step 1: Install	Step 2: Pair Account	Step 3: Connect Gong
		App-specific connection GIF coming soon
Run the install command in OpenClaw	Sign in and approve the device	Open the dashboard and connect Gong

How It Works

┌─────────────────┐     ┌──────────────┐     ┌──────────────────┐
│   OpenClaw      │────▶│   ClawLink   │────▶│   Gong API       │
│   (User Chat)   │     │   (OAuth)    │     │                  │
└─────────────────┘     └──────────────┘     └──────────────────┘

Install

openclaw plugins install clawhub:clawlink-plugin
openclaw config set tools.alsoAllow '["clawlink-plugin"]' --strict-json
openclaw gateway restart

Quick Start

// 1. List recent calls
clawlink_call_tool({ tool: "gong_retrieve_call_data_by_date_range_v2_calls", parameters: { fromDateTime: "2026-06-01T00:00:00Z", toDateTime: "2026-06-08T23:59:59Z" } })

// 2. Get a call transcript
clawlink_call_tool({ tool: "gong_get_call_transcript", parameters: { callId: "call_123" } })

// 3. List users
clawlink_call_tool({ tool: "gong_list_all_users_v2_users", parameters: {} })

Authentication

ClawLink handles OAuth with Gong. No API keys needed. Connect at claw-link.dev/dashboard?add=gong. Different endpoints require specific API scopes.

Connection Management

// List connections
clawlink_list_integrations()

// Verify by listing users
clawlink_call_tool({ tool: "gong_list_all_users_v2_users", parameters: {} })

Security & Permissions

• Read tools are safe and require no confirmation
• Write tools require confirmation before execution
• Data erasure and CRM deletion are high-impact and irreversible
• Many endpoints require specific Bearer token scopes

Tool Reference

Call Operations

Conversation & Meetings

Statistics & Analytics

Users & Settings

Gong Engage Flows

Task Management

CRM Integration

Engagement Events

Permissions

Data Privacy

Library & Auditing

Coaching

Code Examples

Example 1: Retrieve and analyze calls

// List calls for this week
const calls = await clawlink_call_tool({
  tool: "gong_retrieve_call_data_by_date_range_v2_calls",
  parameters: {
    fromDateTime: "2026-06-01T00:00:00Z",
    toDateTime: "2026-06-08T23:59:59Z"
  }
});

// Get transcript for a specific call
const transcript = await clawlink_call_tool({
  tool: "gong_get_call_transcript",
  parameters: { callId: "call_abc123" }
});

Example 2: Team activity and stats

// Get user activity statistics
const stats = await clawlink_call_tool({
  tool: "gong_aggregate_user_activity_statistics",
  parameters: {
    fromDateTime: "2026-06-01T00:00:00Z",
    toDateTime: "2026-06-08T23:59:59Z"
  }
});

// Get daily breakdown
const daily = await clawlink_call_tool({
  tool: "gong_post_day_by_day_activity_stats",
  parameters: {
    fromDateTime: "2026-06-01T00:00:00Z",
    toDateTime: "2026-06-08T23:59:59Z"
  }
});

Example 3: Report engagement events

await clawlink_call_tool({
  tool: "gong_report_custom_engagement_event",
  parameters: {
    reportingSystem: "CRM",
    eventTimestamp: "2026-06-08T14:30:00Z",
    actor: { email: "[email protected]", name: "Jane Doe" },
    action: "document_viewed",
    title: "Proposal Viewed"
  }
});

Discovery Workflow

1. Call clawlink_list_integrations to confirm gong is connected.
2. Call clawlink_list_tools --integration gong to see the live catalog.
3. Use clawlink_search_tools({ query: "transcript", integration: "gong" }) to find specific tools.

Execution Workflow

READ (safe):     retrieve_calls → get_call_transcript → list_users → aggregate_stats
WRITE (confirm): assign_prospects → report_engagement → create_permission_profile
DELETE (high):   delete_meeting → erase_data_for_email → delete_crm_integration

Notes

• Many endpoints require specific Bearer token scopes (e.g., api:calls:read:basic, api:stats:user-actions)
• CRM integration tools only work with generic CRM integrations, not native Salesforce/HubSpot
• Data erasure is not immediate -- may take several hours to complete
• Gong allows only one active CRM integration at a time

Error Handling

Troubleshooting

Tools Not Visible

• Start a fresh OpenClaw chat to reload plugin catalog
• Call clawlink_list_integrations to confirm pairing

Scope Errors

• Check required scopes for the specific endpoint
• Reconnect with additional scopes if needed
• Use validate_meeting_integration to diagnose meeting capture issues

Resources

• Gong API Docs: https://app.gong.io/settings/api/documentation
• ClawLink: https://claw-link.dev/?utm_source=clawhub&utm_medium=referral&utm_content=gong
• ClawLink Docs: https://docs.claw-link.dev/openclaw

Powered by [ClawLink](https://claw-link.dev/?utm_source=clawhub&utm_medium=referral&utm_content=gong) -- an integration hub for OpenClaw